Alexandria Sacheen
Charleston,25313
Summary
Customer-Focused Personal Shopper experienced in delivering exceptional service and fostering customer relationships. Established rapport and addressed customer needs through effective communication and interpersonal skills. Maintained composure under pressure while contributing to sales and customer satisfaction.
Overview
1
1
Language
4
4
years of professional experience
Work History
Digital personal Shopper
Wal-Mart
08.2022 - Current
- Full-time digital shopper, four years experience in customer service
- Picked online grocery orders using handheld devices, ensuring accurate item selection and substitutions.
- Staged chilled, frozen, and ambient items to maintain order integrity and product quality.
- Communicated out-of-stock items and approved replacements to support customer satisfaction.
- Dispensed completed orders to customers while following food safety and loading procedures.
- Verified order accuracy against digital pick lists before handoff to minimize errors.
- Supported new associates on picking standards, substitution guidelines, and dispensing processes.
- full year cashier service.
Education
High School Diploma -
Broadway High-School
Virginia05-2024
Skills
- Product knowledge
- Customer satisfaction
- Customer engagement
- Attention to detail
- Problem-solving
- Multi-tasking
- Time management
- Reliability
- Organizational skills
- Teamwork
- Collaboration
- Analytical thinking
- Customer Service
- Problem-solving abilities
- Multitasking
LANGUAGES
English
Timeline
Digital personal Shopper
Wal-Mart
08.2022 - Current
High School Diploma -
Broadway High-School