Detail-oriented dispatcher with proven skills in customer service and problem-solving. Recognized for enhancing operational efficiency through effective communication and time management.
Overview
7
7
years of professional experience
Work History
Dispatcher
Anew Transport
Pevely, MO
03.2025 - Current
Managed timely vehicle dispatch to enhance delivery efficiency.
Monitored real-time traffic and weather conditions to adjust routes accordingly
Oversaw maintenance of accurate logs for vehicle movements and status updates.
Communicated effectively with drivers to ensure adherence to safety protocols
Receptionist
H & R Block Tax Services
Arnold, MO
01.2024 - Current
Managed incoming calls and scheduled appointments for clients efficiently.
Provided exceptional customer service, resolving client inquiries and concerns promptly.
Assisted in preparing tax documents and maintaining organized filing systems.
Implemented improved reception processes to enhance workflow efficiency.
Diesel Mechanic
US Army
08.2019 - 12.2022
Diagnosed and repaired diesel engines, enhancing vehicle performance and reliability.
Conducted routine maintenance checks, ensuring compliance with safety standards and operational readiness.
Collaborated with team members to optimize repair workflows, reducing downtime during vehicle servicing.
Trained junior mechanics on best practices for engine diagnostics and maintenance techniques.