Summary
Overview
Work History
Education
Skills
Timeline
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Alexandria Wilder

Atlanta,Fulton

Summary

Outgoing Leasing Consultant with background in marketing initiatives and recruiting techniques. Accomplished professional skilled in issue resolution and follow-up to promote resident satisfaction. Prioritizes work, organizes records and builds trust with attention to detail and excellent multitasking abilities.

Overview

4
4
years of professional experience

Work History

Leasing Agent

Creative Choice Group
Atlanta, GA
07.2021 - 10.2023
  • Contacted and followed up with tenants on renewal notices.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Inspected vacant units and ensured they were ready for showings.
  • Processed applications by conducting background checks and verifying references.
  • Greeted prospective tenants, answered questions, and provided tours of the property.
  • Performed administrative duties such as filing paperwork and updating databases.
  • Resolved tenant complaints regarding maintenance or other issues in a timely manner.
  • Collected security deposits from new tenants.

Front Desk Agent

InTown Suites
Atlanta, GA
05.2019 - 07.2021
  • Answered phones, responded to inquiries, and took messages.
  • Assisted with check-in and check-out procedures for guests.
  • Provided excellent customer service while upholding company policies.
  • Resolved customer complaints promptly and courteously.
  • Managed cash drawer responsibly throughout shift.
  • Posted charges, updated accounts and issued bills to departing guests.
  • Input customer data into reservation systems and updated to reflect room changes.

Education

Taylor County High School
Butler, GA
05-2017

Skills

  • Background Checks
  • Property Amenities
  • Sales and Marketing Aptitude
  • Contract Review
  • Administrative Support
  • Property Tours
  • Telephone and Email Etiquette
  • Social Media Marketing
  • Rent Collection
  • Leasing and Sales
  • Application Processing

Timeline

Leasing Agent

Creative Choice Group
07.2021 - 10.2023

Front Desk Agent

InTown Suites
05.2019 - 07.2021

Taylor County High School

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Alexandria Wilder