Alexandro Cabanillas
Watsonville,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level help desk position. Willingness to learn and help team achieve company goals. Currently working on obtaining my CompTIA A+ Certification
Overview
10
10
years of professional experience
Work History
Delivery Driver
Self Employed
03.2021 - Current
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Fostered positive working relationships with regular customers.
Temporary Electricians Helper
Kuubix Energy
04.2023 - 05.2023
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Complied with safety standards and codes per National Electrical Code.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Connected wires to circuit breakers, transformers and other components to create working electrical systems.
Behavioral Intervention Specialist
Salinas Union Elementary School District
01.2019 - 03.2020
- Collaborated with team members, school personnel and family members to develop individual plans of care for students.
- Designed individual education plans to encourage student growth according to different learning abilities and needs.
- Developed and implemented behavior management plans to improve student behavior.
- Conducted assessments of students to determine individual needs.
- Worked closely with parents and guardians to address students' issues on multiple fronts.
After School Tutor
Salinas Union Elementary School District
08.2017 - 01.2019
- Supported students with helpful study habits and exam strategies.
- Provided homework assistance using specific curriculum and materials.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Responded to email and telephone requests to provide students with specific information.
- Leveraged technology to accelerate learning by proving students with easy-to-access information.
Customer Service Representative
Colliers Feed And Pet Supply
08.2015 - 03.2017
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Developed and updated databases to handle customer data.
Customer Service Representative
Cinemark Theaters
03.2014 - 06.2015
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
High School Diploma -
Alisal High School
Salinas, CASkills
- Client Relations and Retention
- Conflict Resolution Techniques
- Safety Standards
- Power and Hand Tool Use
- Electrical Maintenance and Repair
- OSHA Regulations
- Troubleshooting and Problem Resolution
- Circuits and Wiring
- Knowledge of National Electric Code Requirements
- Microsoft Word
- Microsoft Excel
- AutoCAD knowledge
Languages
English
Spanish
Timeline
Temporary Electricians Helper
Kuubix Energy
04.2023 - 05.2023
Delivery Driver
Self Employed
03.2021 - Current
Behavioral Intervention Specialist
Salinas Union Elementary School District
01.2019 - 03.2020
After School Tutor
Salinas Union Elementary School District
08.2017 - 01.2019
Customer Service Representative
Colliers Feed And Pet Supply
08.2015 - 03.2017
Customer Service Representative
Cinemark Theaters
03.2014 - 06.2015
High School Diploma -
Alisal High School