Alexandru Mociran
Lincolnwood,IL
Summary
Ambitious and motivated Computer Science student at DePaul University, developing a strong understanding of computer programs including Python and Java. Accomplished Personal Training Director at Fitness International LLC with expertise in customer relationship management and database software utilization for client success. Enhanced training outcomes and fostered community partnerships, demonstrating professionalism and analytical thinking. Proven track record of effective client profile management using database software. Personable and adaptable professional with multitasking talent and exceptional customer service. Comprehensive understanding of travel regulations and proficient in handling booking systems and resolving passenger inquiries. Dedicated to ensuring a seamless and pleasant travel experience for every passenger.
Overview
2
2
years of professional experience
Work History
Personal Training Director
Fitness International LLC
08.2024 - Current
- Developed strong knowledge of using data based software to manage client information
- Completed body composition tests, identified optimal fitness strategies and developed meal plans to maximize training success.
- Provided exceptional customer service by addressing member inquiries promptly and effectively resolving any issues or concerns that arose during their fitness journey.
- Hired and recruited new team members to expand offerings and meet customer demands.
- Set monthly goals and quotas.
- Established partnerships with local businesses to promote community involvement outside of the gym setting.
Contractor
Prospect Airport Services
12.2022 - 08.2024
- Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
- Resolved passenger issues with empathetic communication and effective problem-solving techniques.
- Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Efficiently processed travel documents, verifying identification accuracy according to security protocols before boarding flights.
- Supported colleagues in managing challenging situations, fostering teamwork and collaboration.
- Demonstrated adaptability by adjusting quickly to changes in flight schedules or gate assignments.
- Improved language interpretation support for international travelers by leveraging multilingual abilities when necessary.
Education
No Degree - Computer Science
DePaul University
Chicago, IL06-2026
High School Diploma -
William H Taft High School
Chicago06-2022
Skills
- Understanding of Database Software
- Customer Relationship Management
- Analytical Thinking
- Performance Tracking
- Professionalism
- First Aid Certification
Languages
English
Native or Bilingual
Romanian
Native or Bilingual
Spanish
Limited Working
Timeline
Personal Training Director
Fitness International LLC
08.2024 - Current
Contractor
Prospect Airport Services
12.2022 - 08.2024
No Degree - Computer Science
DePaul University
High School Diploma -
William H Taft High School
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