Alexa Thea Alcazarin
Pleasanton,CA
Summary
Experienced professional shift supervisor with a track record of strong leadership skills and a focus on fostering team collaboration. Demonstrated expertise in managing daily operations, resolving conflicts, and ensuring high performance standards are met. Recognized for adaptability and consistently delivering results in fast-paced environments. Possessing strong organizational abilities and effective communication skills, dedicated to fostering a productive and positive workplace environment.
Overview
6
6
years of professional experience
Work History
Shift Lead
Noah's New York Bagels
Pleasanton, CA
06.2022 - Current
- Provided strong leadership and direction to the team, ensuring clear understanding of goals, expectations, product quality, cleanliness standards, and customer interactions.
- Managed daily operations, including opening, and closing procedures, inventory management, and cash handling.
- Achieved daily sales targets through effective team management and customer engagement.
- Ensured adherence to food safety and sanitation guidelines, maintaining a clean and organized workspace.
- Coordinated with upper management to address staffing needs and operational improvements.
Respite Worker
Arcadia Home Care and Staffing
Livermore, CA
03.2022 - 08.2022
- Provided essential assistance to clients during short-term relief periods for family or primary caregivers.
- Delivered care with empathy and respect, maintaining the dignity and confidentiality of clients.
- Documented care provided and any significant observations or incidents accurately.
- Ensured the living environment was safe and free from hazards.
- Provided flexibility in scheduling to accommodate the varying needs of clients and their families.
Customer Service
Domino's Pizza
Livermore, CA
06.2019 - 03.2020
- Greet customers warmly as they enter the store or approach the counter.
- Accurately take customer orders in person or over the phone, ensuring clarity and correctness.
- Handle cash, credit, and debit card transactions with accuracy and efficiency.
- Address and resolve customer complaints in a courteous and professional manner.
- Follow health and safety guidelines, including proper sanitation procedures.
Cashier
McDonald's
Pleasanton, CA
06.2018 - 03.2019
- Ensure customer satisfaction by checking back with customers and providing any additional assistance as needed.
- Assist customers with menu selections, offering suggestions and answering questions about products and services.
- Handle cash, credit, and debit card transactions with precision.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Livermore High School
Livermore, CA05.2021
No Degree - Clinical Medical Assistant
CALRegional
Fremont, CA12-2024
Skills
- Organizational Skills
- Appointment Setting
- Attention to Detail
- HIPAA Compliance
- Patient Scheduling
- Direct Patient Care
- Vital Sign Monitoring
- Clinical Documentation
- Insurance Verification
- Medical Terminology
- Multitasking and Organization
- Problem-Solving
Languages
Tagalog
Native or Bilingual
Timeline
Shift Lead
Noah's New York Bagels
06.2022 - Current
Respite Worker
Arcadia Home Care and Staffing
03.2022 - 08.2022
Customer Service
Domino's Pizza
06.2019 - 03.2020
Cashier
McDonald's
06.2018 - 03.2019
High School Diploma -
Livermore High School
No Degree - Clinical Medical Assistant
CALRegional