Alexcia Prophete
Memphis,TN
Summary
Goal-oriented education support assistant caring with students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
R.Brad Martin Student Wellness Center
06.2022 - Current
- Provide engaging tours to members, showcasing facility amenities and services
- Efficiently manage incoming calls, demonstrating strong communication and problem-solving skills
- Check-in guests and handle guest pass transactions, ensuring a seamless experience.
Clinical Teaching Assistant
Memphis Shelby County Schools
02.2023 - 04.2023
- Assisted in the coordination of clinical placements for students, ensuring optimal learning experiences in various healthcare settings.
- Provided constructive feedback on student performance during clinical rotations, identifying areas of strength and opportunities for growth.
- Served as a mentor and resource for students, offering guidance on academic and professional growth opportunities.
- Participated in ongoing professional development opportunities to stay abreast of emerging technologies and methodologies relevant to nursing education.
Cashier/Customer Service
Lowe's Home Improvement
03.2021 - 12.2021
- Assisted customers by skillfully ringing up purchases and ensuring their satisfaction
- Proactively facilitated customer orders for later pickup and/or delivery, enhancing service efficiency
- Maintained a high standard of customer service, contributing to positive store experiences.
Education
Bachelor of Science - Education
University of Memphis
Memphis, TN05.2024
High School Diploma -
Memphis School of Excellence
Memphis, TN05.2019
Skills
- Special Education: experience in special education course
- Microsoft Word: Proficient in creating professional documents
- American Sign Language (Basic Proficiency): Basic communication skills in ASL
- Cashiering: Accurate and efficient transaction processing
- Customer Service: Proven track record of providing excellent customer service
- Active Listening
- Problem-solving abilities
- Communication: Strong verbal and written communication skills
- People Person: Demonstrated interpersonal skills, fostering positive interactions
- Teaching (Clinical Experience): Hands-on experience in educational settings
- Behavior Management
- Supervising Student Activities
- Relationship Building
- Positive Attitude
- Small Group and Individual Assistance
- Classroom support
Assessments
Support schools mission of providing exceptional education to all students, foster a positive learning environment, individualized student support, assist in delivering educational content, and support students learning outcomes.
Timeline
Clinical Teaching Assistant
Memphis Shelby County Schools
02.2023 - 04.2023
Customer Service Representative
R.Brad Martin Student Wellness Center
06.2022 - Current
Cashier/Customer Service
Lowe's Home Improvement
03.2021 - 12.2021
Bachelor of Science - Education
University of Memphis
High School Diploma -
Memphis School of Excellence