Alexcia Walker
The Bronx,NY
Summary
Customer service expert with extensive experience in fast-paced food service environments, adept at cash handling, order processing, and food preparation support. Proven ability to maintain a clean and welcoming atmosphere while excelling under pressure in team settings.
Overview
7
7
years of professional experience
Work History
Dental Treatment Coordinator
Dental Smile Savers
Bronxville, New York
03.2021 - 01.2025
- Conducted initial consultations to explain orthodontic treatment options and financial arrangements.
- Facilitated patient financing arrangements for treatment plans, enhancing affordability options.
- Analyzed dental coverage eligibility and limitations to facilitate informed financial decisions.
- Maintained accurate patient records, supporting effective treatment planning and continuity of care.
- Provided administrative support by scheduling appointments for Dentists and Hygienists.
- Ensured compliance with confidentiality and HIPAA regulations regarding patient information.
- Trained new employees and interns on operational tasks, ensuring smooth onboarding and team integration.
Cashier/Server
Golden Krust Bakery
Bronxville, New York
07.2019 - 01.2020
- Delivered friendly service in high-volume restaurant setting.
- Processed cash and card transactions with accuracy.
- Managed order processing to ensure timely delivery.
- Assisted with stock ordering and inventory management.
- Adhered to food preparation and safety protocols.
Hostess/Cashier
IHOP
Harlem, NY
06.2018 - 08.2018
- Streamlined table flow by efficiently greeting customers and seating guests.
- Managed takeout orders while addressing guest inquiries via phone.
- Processed payments, completed register reports, and prepared cash drops accurately.
- Maintained cleanliness and organized front-of-house areas for optimal guest experience.
Education
Bachelor of Science - Health Sciences
Stony Brook University
Stony Brook, NY05-2022
Skills
- Customer service and hospitality
- Cash handling and POS systems
- Order management and food safety
- Inventory support and stocking
- Multitasking in fast-paced environments
- Guest flow management
- Team collaboration and communication
Timeline
Dental Treatment Coordinator
Dental Smile Savers
03.2021 - 01.2025
Cashier/Server
Golden Krust Bakery
07.2019 - 01.2020
Hostess/Cashier
IHOP
06.2018 - 08.2018
Bachelor of Science - Health Sciences
Stony Brook University