Alexcia Wright
Cheyenne,WY
Summary
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Jam Rock Beauty
2022.08 - 2023.08
- Met customer call guidelines for service levels, handle time and productivity.
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls.
- Resolved customer inquiries and complaints.
- Maintained up-to-date knowledge of product and service changes.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Updated system when new products were brought in.
Cleaner Helper
Happy House Cleaners
2022.06 - 2022.08
- Organized and used industrial cleaning products following strict safety procedures.
- Streamlined cleaning processes by creating checklists for each assigned area, ensuring consistent quality standards were met.
- Handled equipment, chemicals, and materials properly and with caution.
- Supported fellow cleaners with various tasks, ensuring efficient completion of assigned duties.
- Inspected building for potential safety hazards, reporting identified concerns to supervisor.
- Provided assistance to other staff members with cleaning of difficult areas.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Operated industrial washing machines and dishwashers to clean linens and dishware.
- Removed trash, debris and other waste materials from premises.
- Worked flexible hours.
Education
High School Diploma -
Barnstable High School
Hyannis, MA06.2023
Skills
Conflict Resolution
Database Management
Understanding Customer Needs
Customer Service
Stock management
Multi-Line Phone Systems
Appointment Scheduling
Reading Comprehension
Reading and Cooking
I enjoy reading different genres as it helps me to relax as well as learn new information.
Cooking allows me to try new recipes whenever I have the time as I love to try new things.
Timeline
Customer Service Representative
Jam Rock Beauty
2022.08 - 2023.08
Cleaner Helper
Happy House Cleaners
2022.06 - 2022.08
High School Diploma -
Barnstable High School
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