Alexi Burr
Columbia,TN
Summary
Dynamic customer service professional with a proven track record at Mapco, excelling in high-pressure environments. Skilled in cash handling and fostering customer satisfaction through active listening and relationship building. Recognized for maintaining organized workspaces and effectively managing inventory, ensuring a seamless shopping experience. Reliable and composed, dedicated to enhancing customer loyalty.
Overview
2026
2026
years of professional experience
Work History
Customer Service Cashier
Mapco
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
Sales Associate
TJ Max
10.2024 - 03.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Education
Culleoka Unit School
Columbia TnSkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Merchandise restocking
- Call response and transfer
- Multitasking and organization
Timeline
Sales Associate
TJ Max
10.2024 - 03.2025
Customer Service Cashier
Mapco
Culleoka Unit School
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