Alexi Garone
Harvey,LA
Summary
Dynamic leader with a proven track record at Firehouse Subs, enhancing operational performance through strategic development and effective team leadership. Skilled in troubleshooting and staff development, I excel in motivating teams to exceed goals. Demonstrated expertise in communication and training, achieving high standards in customer service and compliance.
Overview
7
7
years of professional experience
Work History
General Manager
Firehouse Subs
Harvey, LA
11.2022 - Current
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Ensured compliance with local health department regulations regarding food safety standards.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Administered employee discipline through verbal and written warnings.
- Delegated work to staff, setting priorities and goals.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Supervised employees through planning, assignments, and direction.
CNA
NeuLife Rehabilitation
Mt Dora , Florida
09.2021 - 11.2022
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Educated patients on self-care techniques that would help them maintain their independence.
- Helped residents walk with or without self-help devices.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Provided emotional support to family members during difficult times.
- Monitored food intake and output as directed by nursing staff.
- Used mobility devices to transport patients.
- Performed vital sign assessments, such as taking blood pressure and temperature.
CNA
AdventHealth
Tavares, Florida
07.2019 - 07.2020
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Educated patients on self-care techniques that would help them maintain their independence.
- Answered patient call lights promptly and responded to requests appropriately.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Provided emotional support to family members during difficult times.
Shift Manager
Dunkin' Donuts Franchising
Clermont, Florida
04.2018 - 05.2019
- Ensured compliance with food safety regulations and quality standards.
- Taught staff upselling techniques to meet revenue targets.
- Identified needs of customers promptly and efficiently.
- Inspected work areas regularly for cleanliness and organization standards.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Helped employees accomplish tasks during peak periods.
Education
GED -
Lake Technical College
Eustis, FL03-2020
Skills
- Troubleshooting expertise
- Motivation
- Training and coaching
- Team leadership
- Leadership
- Consistently meet goals
- Communication skills
- Staff development
References
References available upon request.
Timeline
General Manager
Firehouse Subs
11.2022 - Current
CNA
NeuLife Rehabilitation
09.2021 - 11.2022
CNA
AdventHealth
07.2019 - 07.2020
Shift Manager
Dunkin' Donuts Franchising
04.2018 - 05.2019
GED -
Lake Technical College