Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
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Alexi Lambert

Fayetteville

Summary

Dynamic leader with a proven track record at Wasabi, adept in conflict resolution and strategic planning. Elevated team performance through effective coaching and fostering a culture of excellence. Skilled in process improvement and customer focus, contributing to significant service quality enhancements. Demonstrated expertise in relationship building and marketing, driving positive outcomes.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Lead

Wasabi
06.2023 - Current
  • Worked my way up from being a host to a server to bartender to team lead
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

Retail Sales Associate Cashier

Once Upon A Child Franchise
11.2022 - 03.2023
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Operated POS terminals and cash drawer balancing.
  • Bought and sold items from customers

Apparel Sales Associate

Academy Sports + Outdoors
04.2022 - 08.2022
  • Enhanced store reputation by maintaining a clean, organized, and visually appealing sales floor.
  • Provided expert advice on sizing, fit, materials, and care instructions for various apparel items.
  • Demonstrated excellent customer service skills, addressing concerns promptly and professionally.
  • Managed inventory effectively, ensuring proper stock levels for popular items, minimizing out-of-stock situations.
  • Participated in store promotions and events to engage customers and drive revenue growth.

Education

High School Diploma -

Central High School
Little Rock, AR
05-2020

BBA - Marketing, Supply Chain Management

University of Arkansas
Fayetteville, AR
05-2025

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Process improvement
  • Relationship building
  • Strategic planning
  • Marketing

Accomplishments

  • Worked my way up the Wasabi chain in less than a year
  • Supervised team of 6-10 staff members.
  • Achieved creating lean improvements for David Adams Fine Jewelry by completing a improvement project in my Make class with accuracy and efficiency.
  • Collaborated with team of four in the development of Improvement project

Certification

  • Career Launch Certificate

Interests

  • Crafting and DIY Projects
  • Knitting and Crocheting
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Community Cleanup
  • Outdoor Recreation
  • Watching Movies and TV Shows
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Volunteer Travel
  • DIY and Home Improvement
  • Cooking

Timeline

Team Lead

Wasabi
06.2023 - Current

Retail Sales Associate Cashier

Once Upon A Child Franchise
11.2022 - 03.2023

Apparel Sales Associate

Academy Sports + Outdoors
04.2022 - 08.2022

High School Diploma -

Central High School

BBA - Marketing, Supply Chain Management

University of Arkansas
Alexi Lambert