ALEXIA ALATORRE
TULSA
Summary
Dynamic and customer-oriented professional with over six years of experience in providing exceptional service and care. Adept at building rapport with clients from diverse backgrounds, resolving challenges efficiently, and maintaining a positive attitude in high-pressure environments. Bilingual in Spanish and English, with strong organizational and communication skills.
Overview
6
6
years of professional experience
Work History
Server
Duet
11.2023 - Current
- Deliver exceptional customer service by attentively addressing guest needs, creating a welcoming dining experience
- Resolve guest concerns promptly and professionally, maintaining a positive dining environment
- Collaborate with team members to maintain a clean, organized workspace and uphold safety and hygiene standards
Caregiver
Dr. Robinson
02.2019 - 08.2023
- Delivered compassionate care and support to ensure clients' well-being and comfort
- Maintained a clean, organized, and safe environment, focusing on client safety and satisfaction
- Demonstrated strong multitasking skills by monitoring vital signs, managing medication, and maintaining documentation
Eye Technician
Dr. Perini
08.2020 - 03.2021
- Provided friendly and professional assistance to patients, scheduling appointments, and managing inquiries
- Operated ophthalmic equipment to ensure patient readiness and gathered comprehensive medical histories
- Maintained exceptional organization and attention to detail when handling prescriptions and patient records
Eye Technician/Receptionist
Dr. Zoellner
03.2020 - 07.2020
- Welcomed patients with a positive demeanor, verifying appointments, and preparing documentation
- Ensured compliance with safety regulations by sterilizing instruments and maintaining a clean work environment
- Handled multiple administrative tasks efficiently, including phone calls and supply management
Education
General Studies
Tulsa Community College
Tulsa, OKQC Design School
Tulsa, OKHigh School -
Bixby High School
Bixby, OK05.2017
Skills
- Outstanding Customer Service & Client Relations
- Effective Communication & Problem Solving
- Team Collaboration in Dynamic Environments
- Attention to Detail & Organizational Skills
- Adaptable to Diverse Cultural Settings
Timeline
Server
Duet
11.2023 - Current
Eye Technician
Dr. Perini
08.2020 - 03.2021
Eye Technician/Receptionist
Dr. Zoellner
03.2020 - 07.2020
Caregiver
Dr. Robinson
02.2019 - 08.2023
General Studies
Tulsa Community College
QC Design School
High School -
Bixby High School
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