Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Tracked collected specimens by initialing, dating, and noting times of collection.
Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Addressed questions and concerns to educate patients on collection process and procedures.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Assisted in training and onboarding new phlebotomists.
Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
Office Clerks, General
New Mexico Junior College
08.2021 - Current
Complete work schedules, manage calendars, and arrange appointments
Compute, record, and proofread data and other information, such as records or reports
Review files, records, and other documents to obtain information to respond to requests
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
Answer telephones, direct calls, and take messages.
Waiters and Waitresses
Heaven In a Cup
10.2020 - 05.2021
Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests
Explain how various menu items are prepared, describing ingredients and cooking methods
Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom
Present menus to patrons and answer questions about menu items, making recommendations upon request
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
Check with customers to ensure that they are enjoying their meals and take action to correct any problems
Take orders from patrons for food or beverages.
Waiters and Waitresses
Nana's Cafe
05.2018 - 08.2019
Provide guests with information about local areas, including giving directions
Fill salt, pepper, sugar, cream, condiment, and napkin containers
Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee
Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties
Explain how various menu items are prepared, describing ingredients and cooking methods
Prepare tables for meals, including setting up items such as linens, silverware, and glassware
Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
Clean tables or counters after patrons have finished dining
Remove dishes and glasses from tables or counters and take them to kitchen for cleaning