Alexia Clark
Caryville,TN
Summary
Experienced with specialized task execution and strategic implementation. Utilizes effective problem-solving techniques to enhance operational processes. Track record of fostering team collaboration and ensuring project success.
Dedicated professional prepared to bring extensive expertise and results-oriented approach to Specialist role. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies. Recognized for excellent communication and analytical skills, ensuring seamless operations and consistent outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Strive Specialist
Firsthand
12.2024 - Current
- Enhanced team performance by providing specialized support and guidance.
- Worked with individuals one on one to help them connect to resources they may need
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Provided peer support to individuals
Senior firsthand Guide
firsthand
01.2023 - Current
- Provide peer support to individuals with severe mental illnesses
- Connect individuals to community resources including housing and food
- Transport individuals to medical appointments
- Support team members with collaboration and coverage assistance
- Assist people team with interviewing new candidates
- Assisting in training new employees
- Connecting to community offices to build relationships to help clients
Front Office Assistant
Crossroads Treatment Centers
10.2021 - 12.2022
- Created a welcoming environment for incoming patients
- Supported patients with checking in and entering vital information
- Provided documentation for charting individuals
- Supported medical staff with person-centered planning and care
Teacher's Aide
Clinch-Powell Educational Cooperative
09.2021 - 10.2021
- Assisted the teacher by providing support to students, helping them with activities including reading, writing, mathematics, and science as well as snack time and recess
- Organized and filed paperwork including student assignments, permission slips, activity sheets, and personal records
CNA - Certified Nursing Assistant
BEECH TREE MANOR
05.2011 - 09.2016
- Assisted residents with activities of daily living including eating, bathing, dressing, and light exercising
- Supported nurses with documentation and vital data collection
- Provided peer support to residents using a person-centered approach with empathetic listening
Education
No Degree - General Studies
Southeast Kentucky Community And Technical College
Middlesboro, KYHigh School Diploma -
Jellico High School
Jellico, TN05-2011
Skills
- Data analysis
- Project management
- Quality assurance
- Process improvement
- Customer service
- Documentation management
- Team collaboration
- Time management
- Process documentation
- Customer engagement
- Knowledge transfer
- Training delivery
- Resource management
Certification
- Peer Support Specialist Certification – Various State Certifying Bodies.
- Emotional CPR
Timeline
Strive Specialist
Firsthand
12.2024 - Current
Senior firsthand Guide
firsthand
01.2023 - Current
Front Office Assistant
Crossroads Treatment Centers
10.2021 - 12.2022
Teacher's Aide
Clinch-Powell Educational Cooperative
09.2021 - 10.2021
CNA - Certified Nursing Assistant
BEECH TREE MANOR
05.2011 - 09.2016
No Degree - General Studies
Southeast Kentucky Community And Technical College
High School Diploma -
Jellico High School
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