Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexia Crowe

Fargo,ND

Summary

Detail-oriented professional with experience in administrative support and customer service. Proficient in managing inquiries, resolving issues, and collaborating with teams to improve front desk operations. Committed to enhancing client satisfaction and operational efficiency.

Overview

8
8
years of professional experience

Work History

Receptionist

Gateway Chevrolet Fargo
Fargo, ND
12.2024 - 11.2025
  • Welcomed customers warmly, creating positive first impressions.
  • Managed multi-line phone system, directing calls to appropriate departments.
  • Used Microsoft software such as word, excel, and outlook.
  • Assisted customers with inquiries, providing accurate information and support.
  • Collaborated with team members to improve front desk operations and workflows.
  • Handled administrative tasks, including filing and data entry, supporting office efficiency.
  • Resolved customer problems and complaints.
  • Maintained organized reception area, enhancing professional environment.

Cook

Cormorant Pub
Pelican Rapids, MN
06.2024 - 04.2025
  • Prepared and cooked menu items to meet quality standards.
  • Collaborated with kitchen team to maintain efficient workflow.
  • Assisted in inventory management and stock rotation processes.
  • Adhered to food safety protocols and sanitation guidelines.

Certified Nursing Assistant

Bridge Haven Memory Care
Lawrence, KS
01.2023 - 06.2024
  • Assisted residents with daily living activities, ensuring comfort and dignity.
  • Monitored vital signs, documenting changes to inform care plans.
  • Collaborated with nursing staff to implement individualized care strategies.
  • Supported recreational activities that enhanced social interaction among residents.
  • Trained new staff on best practices for resident care and safety protocols.
  • Maintained cleanliness and organization of resident living areas to promote well-being.
  • Communicated effectively with families regarding resident progress and needs.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.

Host

Buffalo Wild Wings
Lawrence, KS
06.2017 - 08.2019
  • Managed guest seating and waitlists to optimize flow during peak hours.
  • Collaborated with team members to ensure timely service and customer satisfaction.
  • Trained new hosts on operational procedures and customer engagement techniques.
  • Handled customer inquiries and resolved issues to enhance dining experience.
  • Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Gave accurate change when the customer paid in cash.

Education

Nursing

North Dakota State University
Fargo, ND
05-2029

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Data inputting
  • Administrative support
  • Money handling
  • Phone etiquette

Timeline

Receptionist

Gateway Chevrolet Fargo
12.2024 - 11.2025

Cook

Cormorant Pub
06.2024 - 04.2025

Certified Nursing Assistant

Bridge Haven Memory Care
01.2023 - 06.2024

Host

Buffalo Wild Wings
06.2017 - 08.2019

Nursing

North Dakota State University