Alexia Filer
Wawa
Woodbine,NJ
Work Preference
Desired Job Title
SupervisorCustomer Service SupervisorCustomer Service CashierAssociateAssistant Manager
Work Type
Full TimeSeasonal WorkPart Time
Location Preference
On-Site
Location:
Woodbine, NJ
Open to relocation:
No
Minimum Desired Compensation
$45000/yr
Important To Me
Career advancementWork-life balanceFlexible work hoursHealthcare benefitsPersonal development programsPaid time offWork from home optionCompany CulturePaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work weekTeam Building / Company Retreats
5
years of professional experience
Dedicated professional experienced in fast-paced environments, demonstrating adaptability to last-minute changes. Delivered high-quality work under pressure through strong customer service and time management skills. Committed to ensuring every customer receives a positive and memorable experience.
Work History
Team Supervisor
4 Years 8 Months- Supervised Wawa store teams during shift operations and customer service.
- Coached associates on food service, safety, and sanitation standards to ensure compliance and enhance customer experience.
- Monitored cash handling and register procedures during daily transactions.
- Coordinated stocking, merchandising, and inventory checks across sales floor.
- Resolved customer concerns professionally, aligning with Wawa service standards to maintain customer satisfaction.
- Delegated tasks and managed break coverage for store associates.
- Inspected deli, beverage, and convenience areas for cleanliness and readiness.
- Supported opening and closing routines for Wawa retail operations.
- Assigned tasks to employees and supervised activities to meet operational needs and boost customer satisfaction.
- Managed customer service inquiries in a timely manner, ensuring satisfaction at all times.
- Compiled project progress reports for upper management to inform decision-making and track team achievements.
- Resolved conflicts between team members in a professional manner.
- Trained employees on daily tasks and coached to improve performance.
- Monitored register activity and handled cash drawer procedures.
- Communicated effectively with other departments to ensure that all projects are completed on time.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Delegated tasks to employees to optimize workflow and enhance productivity. to multiple employees while maintaining efficient workplace.
Education
Skills
Task delegation
Coaching
Employee training
Complaint handling
Cash handling
Register procedures
Inventory control
Attention to detail
Multitasking in customer service
Lead by example
Teamwork and collaboration
Team motivation
Giving constructive feedback
Scanning vendors in
Timeline
Team Supervisor
Wawa
01.2022 - 09.2026Read More
Ocean City High School
06.2017Read More