Alexia Garcia
San Marcos
Summary
Adept at espresso machine operation and fostering customer loyalty, I enhanced satisfaction and efficiency at Banana Dang and Sprouts Farmer Market. Skilled in cleanliness standards and latte art, my proactive approach ensured high-quality service and product freshness, significantly contributing to a positive dining experience.
Overview
8
8
years of professional experience
Work History
Barista Shift Lead
Banana Dang
10.2020 - Current
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Memorized ingredients and recipes for wide variety specialty drinks.
Host
Original Pancakes House
02.2016 - 08.2020
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Bakery Clerk
Sprouts Farmer Market
03.2018 - 04.2019
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
Education
Associate of Arts - Sociology
Mira Costa College
Oceanside, CA05.2022
Skills
- Espresso machine operation
- Cleanliness standards
- Latte art expertise
- Food and Beverage Service
- Opening and closing procedures
- Cash handling proficiency
Languages
Spanish
Native or Bilingual
Timeline
Barista Shift Lead
Banana Dang
10.2020 - Current
Bakery Clerk
Sprouts Farmer Market
03.2018 - 04.2019
Host
Original Pancakes House
02.2016 - 08.2020
Associate of Arts - Sociology
Mira Costa College