Alexia Gardner
El Paso
Summary
Hardworking Bartender and Server with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices as well as abiding by TABC liquor laws to ensure responsible serving of beer, wine, and liquor. Well-versed mixologist with diverse menu of memorized drink recipes. I am team player and committed to making sure the job gets done perfectly.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server Manager
Neighbor Good Kitchen+Bar
04.2025 - Current
- Enhanced customer satisfaction through effective conflict resolution and personalized service.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Assisted in training new staff on menu items and company procedures to ensure consistent service quality.
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
Bartender
Applebee's Grill + Bar
01.2020 - 05.2025
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Bartender
Unbranded Tavern And Kitchen
10.2023 - 09.2024
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Flix Brewhouse
09.2021 - 02.2023
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
Server
IHOP
05.2019 - 12.2019
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Multidisciplinary Studies
The University of Texas At El Paso
El Paso, TXFranklin High School
El Paso, TX05.2019
Skills
- Suggestive Selling
- Beverage Preparation
- Menu Memorization
- Responsible Alcohol Service
- Conversant in Spanish
- Liquor, Beer, and Wine Knowledge
- POS System Proficiency
- Team Training
- Backup management
Certification
- Food Handlers
- TABC Certification
Languages
Spanish
Professional Working
Timeline
Server Manager
Neighbor Good Kitchen+Bar
04.2025 - Current
Bartender
Unbranded Tavern And Kitchen
10.2023 - 09.2024
Bartender
Flix Brewhouse
09.2021 - 02.2023
Bartender
Applebee's Grill + Bar
01.2020 - 05.2025
Server
IHOP
05.2019 - 12.2019
Franklin High School
Multidisciplinary Studies
The University of Texas At El Paso