Alexia Jimenez
Tucson,AZ
Overview
3
3
years of professional experience
Work History
Human Resources Office Assistant
Town of Sahuarita
Sahuarita, AZ
07.2024 - Current
- Maintained employee records in accordance with applicable laws and regulations.
- Assisted with the recruitment process by scheduling interviews, conducting phone screenings and obtaining references.
- Handled confidential information regarding employees, such as payroll records and benefits enrollment documents.
- Provided administrative support to Human Resources department staff members, including filing, data entry and other clerical tasks.
- Answered questions from employees related to HR policies and procedures.
- Conducted orientation sessions for new hires to provide basic information about company policies and procedures.
- Prepared offer letters and contracts for new hires following approved templates.
- Updated employee personnel files in a timely manner when changes were made to job titles or compensation plans.
- Reviewed applications submitted by potential candidates before forwarding them to hiring managers.
- Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
Front End Supervisor
Ross Dress for Less
Tucson, AZ
11.2023 - 01.2024
- Developed and implemented strategic plans for front end operations to ensure customer satisfaction.
- Maintained accurate records of inventory, sales, and employees.
- Trained new employees in customer service techniques and store policies.
- Monitored cash register transactions to ensure accuracy and compliance with company policies.
- Resolved customer complaints in a professional manner.
- Ensured adequate staffing levels during peak business hours.
- Performed daily audits on registers and safe counts to verify accuracy of funds on hand.
- Reviewed employee timecards for accuracy and approved payroll submissions accordingly.
Server
The Grill at Quail Creek
Green Valley, AZ
09.2022 - 03.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
Crew Member
McDonald's
Green Valley, AZ
04.2021 - 05.2022
- Educated customers on menu items, product ingredients and nutritional values.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Served food quickly for positive guest experiences.
Education
High School Diploma -
Sahuarita High School
Sahuarita, AZ05-2022
Skills
- Employment Verification
- Record maintenance
- Internal Communications
- Exit Interviews
- Succession Planning
- New Hire Orientation
- Customer Engagement
Languages
Spanish
Professional
Timeline
Human Resources Office Assistant
Town of Sahuarita
07.2024 - Current
Front End Supervisor
Ross Dress for Less
11.2023 - 01.2024
Server
The Grill at Quail Creek
09.2022 - 03.2023
Crew Member
McDonald's
04.2021 - 05.2022
High School Diploma -
Sahuarita High School