Alexia Joseph-Williams
Apopka,Florida
Summary
Dedicated pharmacy professional skilled in managing high-volume prescription orders and ensuring compliance with regulatory standards. Known for meticulous attention to detail and effective patient education, contributing to improved health outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Clinical Pharmacy Technician
Prime Therapeutics LLC
09.2024 - 06.2026
- Executed medication dispensing processes by meticulously following prescriptions and adhering to established protocols.
- Conducted regular assessments of inventory levels and executed reorders to maintain supply continuity.
- Performed over 50+ calls a day to communicate the results of pharmacy claims and medication updates.
- Collaborated with insurance companies to resolve coverage issues or prior authorization requirements for patients'' medications.
Pharmacy Technician
CVS Pharmacy
09.2022 - 03.2024
- Managed high-volume prescription order processing, ensuring precision and adherence to regulatory standards in a busy pharmacy.
- Supported pharmacists in maintaining accurate medication inventory and adhering to storage protocols.
- Performed approximately over 100 calls a day by communicating and educating patients on their prescriptions and symptoms.
- Facilitated collaboration with healthcare professionals to enhance patient care and streamline medication management.
- Processed prior authorization requests efficiently, ensuring compliance with regulatory standards.
Team Lead
Target
06.2021 - 07.2022
- Oversaw optimization of inventory management procedures to maintain stock levels and reduce discrepancies.
- Facilitated training sessions for new employees, enhancing onboarding processes and fostering a productive work environment.
- Conducted team meetings to promote effective communication and support ongoing performance enhancement efforts.
- Managed approximately 30 incoming calls, emails, and faxes per day from customers.
Education
Associate of Science - Nursing
Valencia College
Orlando, FL05-2026
Bachelor of Science - Nursing
University of Central Florida
Orlando, FL05.2027
Skills
- Prescription verification
- Pharmacy ethics
- Medication reconciliation
- Prior authorization process
- Insurance verification
- Medical terminology
Certification
- RPT - Registered Pharmacy Technician
Timeline
Clinical Pharmacy Technician
Prime Therapeutics LLC
09.2024 - 06.2026
Pharmacy Technician
CVS Pharmacy
09.2022 - 03.2024
Team Lead
Target
06.2021 - 07.2022
Bachelor of Science - Nursing
University of Central Florida
Associate of Science - Nursing
Valencia College