ALEXIA KMETT
Summary
Highly personable accounts manager with 10+ years of customer-facing work background, strong communication skills and ability to self-manage. From classroom management to corporate tax account management, I have a diversified skillset that will help me be a valuable asset to any team this summer.
Overview
7
7
years of professional experience
Work History
FOOD AND BEV ADMINISTRATIVE COORDINATOR - SEASONAL
SIGNAL MOUNTAIN LODGE
Moran, WY
04.2025 - 10.2025
- Manages inventory by checking in multi-week shipments from food suppliers. Monitors the quality of the shipments, rejecting broken or spoiled items. Puts items away in accordance with proper temperature procedure and ensures proper placement of items in multiple storage areas of the restaurant.
- Coordinates with the Head Chef to do an itemized inventory count of restaurant once per month.
- Coordinates with Leeks Pizzeria, Peaks Restaurant, Trapper Grill, Deadman's Bar, Employee Dining Room and Timber's Coffee Shop managers to ensure accurate scheduling in Kronos, proper tip-out procedures, and time card editing for approximately 80 staff members.
- Coordinates with the Head Chef to support Purchase Requisitioning process as needed in BirchStreet. Specifically monitoring lodge consumable items.
- Manages invoices and works with an accounts payable system (Marko) to ensure timely payment.
K-12 SUBSTITUTE TEACHER
SCOOT & ESI
Phoenix, AZ
10.2024 - 04.2025
- Communicated professionally, both orally and in writing, with subordinates (students) on a daily basis. This includes behavior expectations, assignment requirements, project instructions, and safety practices.
- Supervised and evaluated students' performance throughout the day and was responsible for leaving detailed noted about students' behavior at the end of the assignment.
- Responsible for maintaining a safe classroom and ensuring that safety of students was the highest priority.
- Supervised up to 28+ students in a classroom environment, keeping them on task, managing their behavior and settling minor disputes equitably throughout the day.
STYLE TEAM MEMBER - SEASONAL
TARGET
Seattle, WA
07.2024 - 10.2024
- Communicated via two-way radio in accordance with prescribed procedures and proper radio etiquette to locate items for customers.
- Utilized tracking software to locate items in various departments and locations around the store/back stock rooms. Also input information to help with the tracking of items.
CLIENT SERVICE MANAGER
KNIGHT ASSET MANAGEMENT
07.2022 - 07.2023
- Interacted with the clients, 3rd party broker-dealer, and other agency officials, via e-mail, over the telephone and in person, in a professional and tactful manner.
- Handled confidential matters (i.e. financial records, personal information, bank statements, financial reports, etc.) in accordance with FINRA policy.
- Tracked and updated all client accounts in our CSM software, facilitated the management of new business, and acted as the first point of contact for all clientele.
- Used Word, Excel, and Outlook daily to maintain a book of business with a net worth of over $35M.
ORDER FULFILLMENT
REI
10.2021 - 02.2023
- Coordinated with over 300+ other employees in 12 different departments across the store to locate the correct item.
- Communicated via two-way radio in accordance with prescribed procedures and proper radio etiquette.
- Utilized tracking software to locate items in various departments and locations around the store/back stock rooms. Also input information into the software to help with the tracking of items.
- Built rapport between departments, which led to a "pick rate" of 75% success, 30% above the average rate.
- Reviewed shipping paperwork, attached appropriate labels and place packages in accurate areas for postal pickup.
EMPLOYER TAX ACCOUNT MANAGER
DIAMOND PEO, LLC
01.2019 - 02.2020
- Ensured correct government classification of PEO in each region, to avoid hefty state fines.
- Reviewed and updated departmental procedures to ensure we were following them in accordance to state tax laws.
- Handled confidential matters (i.e. financial records, , financial reports, hundreds of website logins, quarterly filings etc.) in accordance with policy.
- Conducted daily coordination using Word, Excel, and Outlook to interface with government entities (employer tax offices) in all 50 states + Canada.
- Utilized software to track information and update our client accounts in the software CYMA. This information was used to generate and upload over 500 tax filings for dozens of clients each quarter.
Education
Personal Achievement
Thru Hiked Te Araroa 03-2024
Bachelor of Arts - Spanish
University of Houston
Houston, TX05-2016
Skills
- Records management
- Schedule Management
- Relationship building and management
- Proficient in Microsoft Office Suite, BirchStreet, Kronos, CYMA and Redtail
- ServSafe Certified
- Classroom management
Timeline
FOOD AND BEV ADMINISTRATIVE COORDINATOR - SEASONAL
SIGNAL MOUNTAIN LODGE
04.2025 - 10.2025
K-12 SUBSTITUTE TEACHER
SCOOT & ESI
10.2024 - 04.2025
STYLE TEAM MEMBER - SEASONAL
TARGET
07.2024 - 10.2024
CLIENT SERVICE MANAGER
KNIGHT ASSET MANAGEMENT
07.2022 - 07.2023
ORDER FULFILLMENT
REI
10.2021 - 02.2023
EMPLOYER TAX ACCOUNT MANAGER
DIAMOND PEO, LLC
01.2019 - 02.2020
Personal Achievement
Bachelor of Arts - Spanish
University of Houston