Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexia Lamb

Palestine,TX

Summary

Dynamic Medical Assistant with extensive experience at Sycamore Medical Clinic, excelling in patient care and clinical documentation. Proven ability to enhance patient experiences through effective scheduling and adherence to HIPAA compliance. Skilled in immunization administration and vital sign monitoring, complemented by strong customer service and teamwork abilities.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Medical Assistant

Sycamore Medical Clinic
10.2024 - Current
  • Assisted healthcare providers during patient examinations and procedures, ensuring a smooth workflow.
  • Administered vaccinations and medications as directed by physicians, adhering to safety protocols.
  • Managed appointment scheduling and coordinated follow-up visits for patients effectively.
  • Maintained cleanliness and organization of exam rooms, complying with health regulations.
  • Recorded vital signs and documented patient histories accurately in electronic health records system.
  • Collaborated with team members to improve clinic operations and enhance patient care experiences.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.

Receptionist

Best Western
04.2024 - 11.2024
  • Managed front desk operations, ensuring smooth check-in and check-out processes.
  • Assisted guests with inquiries, providing exceptional customer service and support.
  • Coordinated room bookings using hotel management software to optimize occupancy rates.
  • Maintained accurate records of guest information and billing details for auditing purposes.
  • Trained new staff on front desk procedures and customer interaction protocols.
  • Handled guest complaints efficiently, escalating issues when necessary to enhance satisfaction.

Server

Cotton Patch Cafe
10.2023 - 04.2024
  • Delivered exceptional customer service, ensuring guest satisfaction with prompt and friendly interactions.
  • Managed food and beverage orders efficiently, minimizing wait times during peak hours.
  • Trained new staff on menu offerings, service standards, and operational procedures.
  • Collaborated with kitchen staff to communicate orders accurately and promptly address customer needs.

Education

Associate of Applied Science - Medical Assisting

Remington College
Dallas, TX
10-2025

High School Diploma -

Grapeland High School
Grapeland, TX
05-2019

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital sign monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Phlebotomy
  • CPR
  • Immunization administration
  • Professionalism and ethics

Certification

  • CCMA - Certified Clinical Medical Assistant

Timeline

Medical Assistant

Sycamore Medical Clinic
10.2024 - Current

Receptionist

Best Western
04.2024 - 11.2024

Server

Cotton Patch Cafe
10.2023 - 04.2024

Associate of Applied Science - Medical Assisting

Remington College

High School Diploma -

Grapeland High School

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