Alexia Lewis
Texas Roadhouse
Tyler,TX
4
years of professional experience
Dynamic professional with extensive experience at Texas Roadhouse, excelling in training and mentoring staff to enhance customer service. Proven ability in point of sale operations and cash handling, achieving efficient workflows that improved transaction speed and guest satisfaction. Committed to fostering a positive dining experience through effective communication and teamwork.
Work History
Lead Cashier
1 Year 1 Month- Supervised cash handling procedures, ensuring accuracy and compliance with company policies.
- Trained new cashiers on best practices for customer service and register operations.
- Managed daily cash reconciliation, identifying discrepancies and resolving issues promptly.
- Developed efficient workflows to enhance transaction speed and customer satisfaction.
Host
3 Years 7 Months- Welcomed guests and managed seating arrangements to optimize flow and enhance dining experience.
- Coordinated with servers and kitchen staff to ensure timely service and communication.
- Monitored guest wait times, providing updates to ensure satisfaction during peak hours.
- Trained new hosts on procedures, customer service standards, and seating protocols.
Education
Associate of Arts - Social Work
Currently enrolled
High School Diploma
Skills
Training and coaching
Training and mentoring
Customer assistance
Point of sale operation
Excellent computer skills
Accomplishments
- Documented and resolved Issue which led to Results.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Result through effectively helping with Task.
- Supervised team of Number staff members.
Timeline
Lead Cashier
Texas Roadhouse
10.2025 - CurrentRead More
Host
Texas Roadhouse
03.2022 - 10.2025Read More
Tyler Junior College
Associate of Arts from Social Work
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Tyler High
High School Diploma
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