Delivered exceptional guest service in the exclusive Paddock Club Suites, providing a premium experience for high-profile clients and VIPs.
Managed guest inquiries efficiently, coordinating with catering and event staff to ensure seamless, high- quality service throughout the event.
Ensured a flawless and memorable experience for all guests by maintaining high standards of service and addressing any issues promptly.
Seasonal Educator
Lululemon
09.2022 - 02.2023
Played a key role in the branding and marketing of the store through the facilitation of engaging in-store events and product demonstrations, effectively showcasing Lululemon's offerings.
Utilized strong communication and product knowledge to address inquiries, resolve issues, and drive sales, contributing to increased customer satisfaction and a positive brand experience.
Supported marketing initiatives by actively promoting store events and product features, thereby strengthening brand loyalty and visibility.
Sales Associate
Edible Arrangements
09.2021 - 09.2022
Delivered expert knowledge in fruit selection and arrangement, ensuring high-quality and visually appealing products for customers.
Managed and executed marketing events, including promotions, product demonstrations, and social media campaigns, to boost brand awareness and drive sales.
Coordinated and promoted the brand at town fairs, enhancing community engagement and expanding market reach.
Utilized strong customer service skills and event coordination abilities to engage clients, enhance the customer experience, and support overall marketing objectives.
Education
Bachelor of Science - Public Relations, Advertising, And Communications
Florida International University
Miami, FL
05-2025
Associate of Arts - Communications
Mercer County Community College
Trenton, NJ
12-2023
Skills
Microsoft Word
PowerPoint
Excel
Canva
Adobe Photoshop
Google Workspace
Timeline
Guest Service Specialist
Do & Co, Formula 1
05.2024 - 05.2024
Seasonal Educator
Lululemon
09.2022 - 02.2023
Sales Associate
Edible Arrangements
09.2021 - 09.2022
Bachelor of Science - Public Relations, Advertising, And Communications