Iyonna Nash
La Porte,TX
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Guest Service Specialist
Mister Car Wash
Pasadena, TX
02.2024 - 03.2025
- Maintained clients accounts by obtaining, recording and updating personal and financial information
- Built and maintained productive relationships with employees
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively
- Ensured all safety protocols were followed while on duty
- Delivered exceptional service to every customer through active engagement, effective listening and well developed interpersonal skills
Front Desk Receptionist
Amazing Lash Studio
Baytown, TX
11.2021 - 12.2023
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures
- Handled customer inquires and complaints, providing timely and appropriate solutions
Team Member
Sonic Drive-In
Baytown, TX
04.2019 - 06.2021
- Collaborated with team members to maximize productivity and efficiency
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity
- Prioritized and organized tasks to efficiently accomplish service goals
Education
High School Diploma -
Ross S. Sterling Highschool
06.2019
Certificate - CNA
Active Nursing Assistant Training of Clear Lake
Seabrook, TXSkills
- Vital Signs (reading and monitoring)
- Attention to Detail
- Patient Care
- CPR Certified
- Communication Skills
- Microsoft Word
- Multitasking and organization
- Time Management
- Transfer techniques
- Infection control procedures
Certification
- TABC Certification, 03/01/24, 03/01/26
- Food Handler Certification, 02/01/24, 02/01/26
Additional Information
References:
- Brenda Manning, MSN, RN (832) 265-2824
- Tyler Whitaker, GSS, Mister Carwash (713) 429-7437
- Joy Dale, Manager, Sonic Drive-In (832) 725-0175
Timeline
Guest Service Specialist
Mister Car Wash
02.2024 - 03.2025
Front Desk Receptionist
Amazing Lash Studio
11.2021 - 12.2023
Team Member
Sonic Drive-In
04.2019 - 06.2021
High School Diploma -
Ross S. Sterling Highschool
Certificate - CNA
Active Nursing Assistant Training of Clear Lake