Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Alexia Sanchez

North Las Vegas,NV

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pool Receptionist

Fountainebleau Pool
05.2024 - Current
  • Assisted in event planning and execution, ensuring seamless operation of company functions.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Organized, maintained and updated information in computer databases.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Lead Lifeguard

Fountainebleau Pool
01.2024 - 05.2024
  • Educated patrons on water safety procedures, fostering an informed public on safe swimming habits.
  • Streamlined communication between lifeguard team members and management, facilitating a smoother operation of the facility.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Retail Educator

Lululemon Athletica
09.2023 - 01.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Pool Receptionist

MGM Resorts
05.2023 - 09.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.

Tour Desk Agent

Westgate Resorts
11.2022 - 03.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Kept accounts in balance and ran daily reports to verify totals.

Lifeguard

MGM Resorts
03.2022 - 11.2022
  • Monitored safety of guests in and around swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Attentively monitored swimmers to identify distress.

Education

Associate Degree in Nursing -

Nevada Career Institute
Las Vegas, NV
04.2026

High School Diploma -

Legacy High School
North Las Vegas, NV
03.2022

Skills

  • Concierge Services
  • Customer Accounts Management
  • Greeting Guests
  • Professional Relationships

Time Management

Organization skills

Certification

  • cpr and first aid

Additional Information

  • able to communicate in english and spanish
  • a proven leader in extensive experience in class projects and presentations.
  • experience in class tutoring and mentoring esl spanish speaking students.
  • experience in multicultural and diverse environments.
  • familiar with..(company's cultural, guest experience)
  • able to adapt to environments and receptive to critique.
  • able to fully immerse in any situation.
  • have the ability to multitask and get tasks done on time.


Timeline

Pool Receptionist

Fountainebleau Pool
05.2024 - Current

Lead Lifeguard

Fountainebleau Pool
01.2024 - 05.2024

Retail Educator

Lululemon Athletica
09.2023 - 01.2024

Pool Receptionist

MGM Resorts
05.2023 - 09.2023

Tour Desk Agent

Westgate Resorts
11.2022 - 03.2023

Lifeguard

MGM Resorts
03.2022 - 11.2022

Associate Degree in Nursing -

Nevada Career Institute

High School Diploma -

Legacy High School

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Alexia Sanchez