Alexia Scaife
FRISCO,TX
Summary
Focused Order Fulfillment Associate excels at prioritizing, completing multiple tasks simultaneously and following through to achieve daily fulfillment goals. Possesses working knowledge of ordering and packing systems. Service-focused individual and friendly team player with talent for building productive working relationships. Knowledgeable Order Fulfillment Associate experienced with warehouse, distribution and stock management operations. Helps team members deliver on order promises with organized spaces and quickly filled shipments. Excels under pressure and understands how to safely use equipment. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
3
3
years of professional experience
Work History
Order Fulfillment Associate
Nordstrom
06.2022 - Current
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Increased customer satisfaction with timely and accurate order delivery through diligent inventory management.
- Reduced order processing time by consistently maintaining a clean and organized workspace.
- Enhanced warehouse productivity by effectively collaborating with team members to meet daily quotas.
- Maintained compliance with workplace safety protocols, reducing the risk of accidents or injuries on the job.
- Minimized product damage during shipping by securely packaging items in appropriate materials.
- Assisted in training new associates, sharing best practices for efficient order fulfillment operations and creating a supportive team environment.
- Improved pick rates by optimizing routes within the warehouse, reducing travel time between product locations.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
Team Member
Jersey Mikes
04.2021 - 05.2022
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.
- Contributed to the achievement of company targets through consistent delivery of high-quality service.
- Received regular positive feedback from customers for exceptional service, boosting overall store reputation.
Education
No Degree - Psychology
Leadership Prep School
Frisco05.2024
Skills
- Packing Expertise
- Record Keeping
- Time Management
- Safety Protocols
- Problem Solving
- Multitasking Abilities
- Attention to Detail
- Quality Assurance
- Product Knowledge
- Customer Service
- Order Fulfillment
- Cleaning and Sanitation
- Food Handling Safety
- Food Handling
Timeline
Order Fulfillment Associate
Nordstrom
06.2022 - Current
Team Member
Jersey Mikes
04.2021 - 05.2022
No Degree - Psychology
Leadership Prep School