Alexia Schooler
Oklahoma City
Summary
Driven and detail-oriented professional with experience at Furniture Care Protection, who values precision and efficiency in claims evaluation and resolution. Experienced in managing high caseloads and settling claims accurately in compliance with company standards. Known for strong collaboration with team members and adaptability to changing needs, ensuring reliable performance and positive results. Proven track record of adapting quickly to new challenges and consistently delivering results under pressure.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Claims Adjuster
Furniture Care Protection
05.2024 - Current
- Researched claims and incident information to deliver solutions and resolve problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Cashier
Oncue Express
04.2020 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School Diploma -
Del City Highschool
Del City,OK05-2020
Skills
- Critical thinking
- Claims investigation
- Active listening
- Highly motivated
- Advanced oral and written communication skills
- Advanced computer skills
Certification
CPR certification
Timeline
Claims Adjuster
Furniture Care Protection
05.2024 - Current
Cashier
Oncue Express
04.2020 - 07.2023
High School Diploma -
Del City Highschool
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