ALEXIA SENA
Lubbock,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
K & A Kreations
09.2023 - 08.2024
- Greeted incoming caller and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed cookie orders, communicated with clients, and created invoices.
- Managed multiple tasks and met time-sensitive deadlines.
Lifeguard
City of Portales
05.2023 - 08.2023
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules
- Improved response times by conducting thorough lifeguard drills and training sessions
- Reduced the number of rule violations with clear signage and consistent enforcement of policies
- Monitored safety of guests in and around swimming pool.
Server
Something Different Grill
05.2022 - 08.2022
- Cultivated warm relationships with regular customers
- Bussed and reset tables to keep dining room and work areas clean
- Worked with POS system to place orders, manage bills and handle complimentary items
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
- Answered customers' questions, recommended items and recorded order information
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
High School Diploma -
Frenship High School
Wolfforth, TX05.2024
Skills
- Customer Service and Rapport
- Team Player
- Safety Oversight
- First Aid
- CPR Certified
- Guest Satisfaction
Certification
First Aid/CPR Certified
Timeline
Receptionist
K & A Kreations
09.2023 - 08.2024
Lifeguard
City of Portales
05.2023 - 08.2023
Server
Something Different Grill
05.2022 - 08.2022
High School Diploma -
Frenship High School
First Aid/CPR Certified
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