Summary
Overview
Work History
Education
Skills
Timeline
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Alexia Thu

Fargo

Summary

Skilled and reliable barista with background in high-volume coffee shops. Possess strong knowledge of diverse coffee brewing methods and customer service skills. Known for creating comfortable customer environments and managing team workflow efficiently. Committed to maintaining cleanliness, quality, and customer satisfaction in all work areas.

Overview

2
2
years of professional experience

Work History

Barista

Knight and Day Coffee
Jamestown
08.2024 - 05.2026
  • Crafted and served high-quality coffee beverages, enhancing customer satisfaction.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Operated espresso machines and other coffee-making equipment efficiently.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Assisted customers in selecting menu items and provided recommendations.
  • Handled cash register operations and processed customer transactions accurately.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Collaborated with team members to ensure smooth daily operations.
  • Delivered prompt and professional responses to customer inquiries, fostering a welcoming environment.

Associate

Jcpennys
Fargo
05.2024 - 07.2025
  • Provided excellent customer service to ensure a positive shopping experience.
  • Resolved customer complaints effectively to maintain satisfaction.
  • Assisted customers with product selection and inquiries.
  • Built relationships with customers by providing friendly customer service.
  • Processed transactions accurately using point-of-sale systems.
  • Managed inventory by restocking shelves and tracking stock levels.
  • Organized merchandise displays to enhance store presentation.
  • Trained new associates on store policies and procedures.

Education

Cosmetology

Josef’s School of Hair, Skin, And Body
Fargo, ND
05.2024 - 09.2024

Pingree- Buchanan High School
Pingree, ND

Skills

  • Espresso preparation
  • Coffee brewing
  • Equipment operation
  • Inventory management
  • Cash handling
  • Attention to detail
  • Time management
  • Problem solving
  • Team collaboration
  • Effective communication
  • Hospitality service expertise

Timeline

Barista

Knight and Day Coffee
08.2024 - 05.2026

Associate

Jcpennys
05.2024 - 07.2025

Cosmetology

Josef’s School of Hair, Skin, And Body
05.2024 - 09.2024

Pingree- Buchanan High School
Alexia Thu