Alexia Zurek

Trained animals in behavioral compliance or other special routines or commands.

• Educated visitors and staff on proper animal care and handling.
• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
• Kept animal coats clean and healthy with regular washing, grooming, and trimming.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Monitored workflow to improve employee time management and increase productivity.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Assisted with daily living activities, running errands, and household chores.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.
• Provided compassionate and patient-focused care to cultivate well-being.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.