Summary
Overview
Work History
Education
Skills
Timeline
Generic

Briana Tercero

Hudson,FL

Summary

I pride myself in being able to adapt in any situation & learn quickly. With being in the restaurant industry I have a solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with other staff members to have smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.

Hospitality industry has taught me how to stay calm in stressful situations, see situations from every view point & make decisions in a timely but professional manner. While I am currently employed in hospitality I am open to any new venture with the opportunity to excel in a new career path.

Overview

Work History

Server

Golden Corral Buffet and Grill
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server

Whiskey Joe's Bar & Grill
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Server Manager

Seafire Grillhouse And & Bar
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Cultivated guest satisfaction and loyalty through consistent commitment to quality service.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Education

GED -

Marchman
Port Richey

Skills

  • Exceptional customer service
  • Memory retention
  • Ability to Multitask in high stress level situation's
  • Excellent conflict resolution

Timeline

Server

Golden Corral Buffet and Grill

Server

Whiskey Joe's Bar & Grill

Server Manager

Seafire Grillhouse And & Bar

GED -

Marchman
Briana Tercero