Alexia Weso
Main Event Sports Bar & Grill
Albuquerque,NM
1
Certification
8
years of professional experience
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Main Event Sports Bar & Grill. Proven ability to enhance guest engagement and satisfaction through effective communication and suggestive selling. Adept at cash handling and maintaining cleanliness standards in high-volume dining environments.
Work History
Server
7 Months- Delivered attentive table service, taking accurate orders and relaying special requests to kitchen staff.
- Processed food and beverage orders through POS systems with consistent accuracy and speed.
- Maintained clean, organized dining areas, resetting tables and restocking service supplies.
- Communicated menu details clearly, including daily specials, ingredients, and allergen concerns.
- Balanced multiple tables while prioritizing guest needs and timely service during busy shifts.
- Handled cash and card payments, reconciling checks and following register procedures.
- Coordinated with bartenders and kitchen team to ensure smooth order flow and prompt delivery.
- Supported responsible alcohol service by verifying compliance with guest age and service policies.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
1 Year- Greeting guests and escorting them to their tables
- Providing menus and explaining specials or recommendations
- Taking tood and drink orders accurately
- Entering orders into the restaurant's
POS system - Serving food and beverages promptly and correctly
- Checking on guests during their meal
- Answering questions about menu items, ingredients, and allergens
- Handling special requests and communicating them to the kitchen
- Clearing and resetting tables
- Processing payments and providing receipts
- Maintaining a clean, organized dining area
- Following food-safety and sanitation procedures
- Working with kitchen staff, hosts, bartenders, and other servers
- Resolving guest concerns politely or notifying a manager when needed
- Following restaurant policies and helping with opening or closing duties
Server
1 Year 8 Months- Greeting guests and escorting them to their tables
- Providing menus and explaining specials or recommendations
- Taking tood and drink orders accurately
- Entering orders into the restaurant's
POS system - Serving food and beverages promptly and correctly
- Checking on guests during their meal
- Answering questions about menu items, ingredients, and allergens
- Handling special requests and communicating them to the kitchen
- Clearing and resetting tables
- Processing payments and providing receipts
- Maintaining a clean, organized dining area
- Following food-safety and sanitation procedures
- Working with kitchen staff, hosts, bartenders, and other servers
- Resolving guest concerns politely or notifying a manager when needed
- Following restaurant policies and helping with opening or closing duties
Server
2 Years- Greeting guests and escorting them to their tables
- Providing menus and explaining specials or recommendations
- Taking tood and drink orders accurately
- Entering orders into the restaurant's
POS system - Serving food and beverages promptly and correctly
- Checking on guests during their meal
- Answering questions about menu items, ingredients, and allergens
- Handling special requests and communicating them to the kitchen
- Clearing and resetting tables
- Processing payments and providing receipts
- Maintaining a clean, organized dining area
- Following food-safety and sanitation procedures
- Working with kitchen staff, hosts, bartenders, and other servers
- Resolving guest concerns politely or notifying a manager when needed
- Following restaurant policies and helping with opening or closing duties
Server
8 Months- Greeted guests and escorted guests to assigned tables.
- Provided menus, explained specials, and recommended menu selections to support guest ordering.
- Accurately took food and drink orders and maintained order accuracy through clear customer communication.
- Entering orders into the restaurant's
POS system - Managed prompt and accurate service of food and beverages.
- Monitored guest needs during meal service and ensured timely support.
- Provided accurate responses on menu item ingredients and allergen information.
- Managed special request intake and communicated requests to kitchen operations.
- Cleared and reset tables to support seamless service flow.
- Processed customer payments and issued corresponding receipts.
- Maintaining a clean, organized dining area
- Ensured strict compliance with food-safety and sanitation procedures across daily operations.
- Coordinated daily service workflow with kitchen staff, hosts, bartenders, and other servers.
- Resolved guest concerns politely and maintained professional service standards.
- Ensured adherence to restaurant policies while supporting opening and closing duties.
Education
GED
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Hospitality service expertise
Memory retention
Customer service
Cleanliness standards
High volume dining
Service prioritization
Suggestive selling
Accomplishments
- Completed paid internship at Santa Fe Animal Shelter
- Completed paid internship at Food Depot
Certification
- Alcohol certification
Timeline
Server
Main Event Sports Bar & Grill
02.2026 - 09.2026Read More
Server
Applebee's Grill + Bar
11.2024 - 11.2025Read More
Server
Dave & Buster's
03.2023 - 11.2024Read More
Server
Los Cuates
03.2021 - 03.2023Read More
Server
Takumi Japanese Restaurant - Sushi & Hibachi
03.2019 - 11.2019Read More
Youth & Family Access Program
GED
Read More