ALEXIS A B BRUECKER
Ypsilanti
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Dependable employee seeking opportunity to expand skills and contribute to company success. Stays on top of demands in fast-paced environments by effectively using slow periods.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager
Xgolf
11.2020 - Current
- Prepared schedules and assignments to meet short- and long-term business demands
- Covered daily business requirements with well-organized schedules and properly delegated assignments
- Investigated customer complaints, identifying and changing processes to remove faults
- Planned and executed strategies to increase business and drive profit growth
- Ran shifts effectively to promote quality products and guest service
- Trained team to deliver optimal products and guest service
Manager of Operations
Rustic Glen
10.2016 - 04.2024
- Boosted sales through successful advertising campaigns
- Managed customer experiences with close eye on team interactions, touchpoints and methods of engagement
- Organized regular inventory counts to keep records accurate and identify supply needs or loss points
- Delivered products of consistent quality to customers by working directly with vendors on delivery and production issues
- Helped team members tackle daily workloads with confidence through empowered training and motivational strategies
- Reviewed operations regularly to identify and capitalize on opportunities to eliminate waste
Education
some college - Biology
Siena Heights
Adrain, MISkills
- Administrative Management
- Department Oversight
- Contract Administration
- Data Analysis
- Customer Service Management
Certification
Servsafe
Timeline
Manager
Xgolf
11.2020 - Current
Manager of Operations
Rustic Glen
10.2016 - 04.2024
some college - Biology
Siena Heights
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