Alexis Albrecht
West Fargo
Summary
Detail-oriented professional with strong customer service and time management skills. Proven ability to streamline office operations and collaborate effectively with a team. Known for attention to detail and being well organized.
Overview
6
6
years of professional experience
Work History
Patient Coordinator
Prairie Oral Surgery
Fargo
07.2025 - 01.2026
- Scheduled patient appointments and managed the daily calendar for the office.
- Answered incoming calls from patients, providers, and insurance companies in a courteous manner.
- Ensured all paperwork related to patient care was completed accurately and timely.
- Managed medical records by filing documents into appropriate folders according to established protocols.
- Processed referrals from primary care providers for specialist consultations or treatments.
- Managed daily office operations to ensure smooth workflow and organization.
PCT
Sanford Health
Fargo
08.2022 - 08.2025
- Documented patient information accurately in electronic health records.
- Collaborated with healthcare team to ensure quality patient care delivery.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
Assistant Manager
GNC
Fargo
07.2020 - 08.2022
- Assisted in managing daily store operations and staff activities.
- Trained new employees on product knowledge and customer service techniques.
- Oversaw visual merchandising to maintain appealing product displays and layouts.
- Resolved customer inquiries and complaints with professionalism and efficiency.
- Maintained up-to-date knowledge of company products and services.
- Collaborated with management on developing strategic plans for achieving business goals.
Administrative Assistant
Josefsschoolofhairdesign
Fargo
02.2021 - 04.2022
- Managed daily office operations to ensure smooth workflow and organization.
- Maintained accurate records and files for student information and administrative tasks.
- Assisted in the preparation of promotional materials for events and classes.
- Handled incoming correspondence, directing it to appropriate personnel promptly.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Scheduled appointments between clients and customers and internal staff members.
Education
High School Diploma -
Sheyenne Highschool
Fargo, ND06-2018
Skills
- Attention to detail
- Time management
- Office administration
- Problem solving
- Microsoft
- Schedule management
- Highly organized
- Verbal communication
- Customer service
- Writing reports
Timeline
Patient Coordinator
Prairie Oral Surgery
07.2025 - 01.2026
PCT
Sanford Health
08.2022 - 08.2025
Administrative Assistant
Josefsschoolofhairdesign
02.2021 - 04.2022
Assistant Manager
GNC
07.2020 - 08.2022
High School Diploma -
Sheyenne Highschool