Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis Apice

Pawtucket

Summary

Dynamic and reliable professional with experience at AAA Northeast as a Roadside Assistance Dispatcher, excelling in quick decision-making and customer service. Proven ability to prioritize calls and manage stress effectively, ensuring timely assistance and high customer satisfaction. Skilled in dispatch software and fostering teamwork in fast-paced environments.

Professional with experience in coordinating and managing roadside assistance operations. Strong focus on team collaboration and achieving results. Reliable and adaptable, skilled in customer service, communication, and problem-solving. Valued for calmness under pressure and commitment to ensuring timely and effective assistance.

Overview

3
3
years of professional experience

Work History

Roadside Assistance Dispatcher

AAA Northeast
05.2024 - 04.2025

Guided customers to their preferred destination.

Remote Assistance

T-Mobile
02.2024 - 01.2025

Oversaw mobile device administration.

Bartender

JL Dana’s
02.2022 - 04.2024

Provided bartending and waitressing services.

Education

GED -

Johnston High School
Johnston, RI
06.2024

Skills

  • Quick decision making
  • Dispatch software
  • Reliability and punctuality
  • Patience and calmness
  • Customer service
  • Teamwork and collaboration
  • Stress tolerance
  • Problem-solving
  • Time management
  • Multitasking
  • Excellent communication
  • Prioritizing calls

Timeline

Roadside Assistance Dispatcher

AAA Northeast
05.2024 - 04.2025

Remote Assistance

T-Mobile
02.2024 - 01.2025

Bartender

JL Dana’s
02.2022 - 04.2024

GED -

Johnston High School
Alexis Apice