Hi, I’m
Alexis Arceo
San Antonio,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Currently attending Hallmark University Nursing school. Seeking to strengthen patient care experience through hands on practice and building compassionate relationships.
Overview
6
years of professional experience
1
Certification
Work History
El Remedio
Food Truck Manager
04.2017 - 12.2022
Job overview
- Maintained high standards of cleanliness and sanitation, adhering to local health codes and regulations.
- Developed strong vendor relationships for better pricing, product availability, and overall business support.
- Streamlined order processing with improved systems organization, resulting in faster service times for customers.
- Delivered exceptional customer service by addressing issues promptly and professionally during peak service times.
Texas MedClinic
Patient Care Representative
03.2022 - 10.2022
Job overview
- Maintained confidentiality of patient data and condition to safeguard health information.
- Demonstrated exceptional organizational skills by managing multiple tasks simultaneously while prioritizing urgent matters effectively in a fast-paced setting.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Efficiently managed high volumes of phone calls, messages, and inquiries from patients or other healthcare providers, ensuring prompt responses and resolutions.
- Streamlined appointment scheduling for better time management, resulting in decreased wait times and increased patient satisfaction.
Nordstrom Rack
Customer Sales Representative
11.2019 - 08.2021
Job overview
- Built strong relationships with clients through attentive service, leading to repeat business and referrals.
- Emphasized product specifications to meet customer needs.
- Responded to customer calls and emails to answer questions about products and services.
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
- Enhanced the overall customer experience by providing personalized recommendations based on their preferences and needs.
Brookdale Hamilton Wolf
Elderly Caregiver
05.2019 - 01.2020
Job overview
- Offered companionship and kindness to elderly patients.
- Managed laundry, and room cleanliness
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transferred patients from bed to chair, bed to restroom, and room to dining hall
- Maintained clean, safe, and well-organized patient environment.
- Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
Education
Hallmark UniversitySan Antonio, TX
Bachelor of Science in Nursing from Nursing
06.2026
EMS Universal Education
from EMT
12.2021
Northwest Vista CollegeSan Antonio, TX
Associate of Science
04.2021
Northwest Vista CollegeSan Antonio, TX
Associate of Arts
04.2020
Skills
- Multitasking
- Reliability
- Critical Thinking
- Team Collaboration
- Effective Communication
- Measure & Record Vital Signs
- HIPPA Compliance
- Patient Safety
- Patient Education
- Medical Terminology
Certification
BLS Provider
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Patient Care Representative
Texas MedClinic
03.2022 - 10.2022
Customer Sales Representative
Nordstrom Rack
11.2019 - 08.2021
Elderly Caregiver
Brookdale Hamilton Wolf
05.2019 - 01.2020
Food Truck Manager
El Remedio
04.2017 - 12.2022
Hallmark University
Bachelor of Science in Nursing from Nursing
EMS Universal Education
from EMT
Northwest Vista College
Associate of Science
Northwest Vista College
Associate of Arts
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