Extensive experience in customer service and team leadership at Mountain Mikes and Pollo Loco. Exceeded daily number of orders for picking and packing.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Shift Leader Cashier and Kitchen
Mountain Mikes
01.2025 - Current
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assisted customers with returns, refunds and resolving transaction issues.
Order Picker
Radial
11.2024 - 12.2024
Processed customer orders efficiently.
Unloader and Packer
FedEx
10.2024 - 10.2024
Unloaded packages with care and placed in proper staging area.
Loaded packages onto pallets and into staging areas as directed.
Assisted other team members in navigating large loads.
Handled packages with care while transporting from truck to loading dock.
Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Loader and Unloader
Geodis
08.2024 - 10.2024
Lifted and slid packages weighing up to 50 pounds on conveyor belts to transport items.
Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
Maintained clean, orderly work environment free of hazards.
Surrounded items in cling film, padded blankets, and tape to protect from damage.
Cashier
Pollo Loco
05.2024 - 09.2024
Restocked and organized merchandise in front lanes.
Greeted customers entering store and responded promptly to customer needs.
Answered questions about store policies and addressed customer concerns.
Addressed customer needs and made product recommendations to increase sales.