Summary
Overview
Work History
Education
Skills
Timeline
Generic
ALEXIS AVALOS

ALEXIS AVALOS

Spring Valley,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Overview

3
3
years of professional experience

Work History

Host

Sycuan Casino Resort
04.2025 - Current
  • Welcomed guests with exceptional customer service, enhancing overall guest experience.
  • Monitored dining area to ensure cleanliness and adherence to safety regulations.
  • Maintained balanced cash drawer with correct money values and accurate documentation.
  • Answered phone calls to take orders, give information and document reservations.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Assisted in training new staff on operational protocols and customer interaction standards.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Collaborated with management to develop strategies for improving overall dining experience.
  • Maintained a clean and welcoming environment, setting the tone for an enjoyable dining experience.
  • Streamlined communication between kitchen and wait staff for improved service efficiency.
  • Completed daily side work and closing duties without fail.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Exam Proctor

Robert Half
07.2025 - 08.2025
  • Monitored exam environments to ensure compliance with testing protocols and regulations.
  • Maintained a quiet and focused environment, enabling students to concentrate fully on their exams.
  • Verified student identities and enforced seating arrangements, minimizing opportunities for cheating or impersonation.
  • Assisted in the development and implementation of effective examination procedures.
  • Provided clear instructions to candidates regarding exam rules and expectations.
  • Addressed issues and concerns promptly to maintain a fair testing environment.

Event Assistant

Robert Half
04.2025 - 04.2025
  • Developed training materials and conducted sessions to onboard new team members efficiently.
  • Completed multiple tasks simultaneously to optimize project completion.
  • Collaborated with team members to develop creative solutions for event challenges and improvements.
  • Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
  • Participated in pre-event planning meetings, providing input on event themes and strategies for success.
  • Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
  • Welcomed guests to events, checked invitations, and oversaw proper seating.
  • Inspected tickets and customer IDs, checking for appropriate age requirements.

Salesperson

Goodwill
02.2023 - 09.2024
  • Greeted and interacted with over customers to assist in selecting and locating merchandise.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Assisted in store opening and closing procedures, ensuring all security measures were followed to prevent theft or loss.
  • Used the point of sale system effectively for processing sales, returns, and exchanges while maintaining customer satisfaction.

Customer Service Representative

Robert Half
03.2024 - 03.2024
  • Assisted speakers in preparing presentations materials while ensuring adherence to time constraints.
  • Facilitated communication between teams handling audio visual and room setups.
  • Managed on-site accommodations for conference guests, ensuring a comfortable stay during the event.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Receptionist

Robert Half
01.2023 - 03.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impressions.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Maximized office efficiency through proficient use of Microsoft Office Suite tools such as Word, Excel and Outlook.

Sales Associate

Bath & Body Works
05.2022 - 09.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Maintained customer satisfaction with quick and professional handling of product returns.

Education

Associate of Science - Business Administration

Grossmont College
El Cajon, CA
05.2024

High School Diploma - undefined

Grossmont High School
Mesa, CA
09.2021

Skills

  • Merchandising
  • Inventory Control Procedures
  • Cash Handling
  • POS System Operations
  • Time Management
  • Customer Service
  • Microsoft Excel knowledge
  • Data Entry
  • Performance Tracking
  • Teamwork
  • Multitasking
  • Telephone skills

Timeline

Exam Proctor

Robert Half
07.2025 - 08.2025

Host

Sycuan Casino Resort
04.2025 - Current

Event Assistant

Robert Half
04.2025 - 04.2025

Customer Service Representative

Robert Half
03.2024 - 03.2024

Salesperson

Goodwill
02.2023 - 09.2024

Receptionist

Robert Half
01.2023 - 03.2023

Sales Associate

Bath & Body Works
05.2022 - 09.2022

High School Diploma - undefined

Grossmont High School

Associate of Science - Business Administration

Grossmont College

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