Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Alexis Badiali

Reno,Nevada

Summary

Hardworking and reliable worker with 4 years experience in the customer service industry. Dedicated to providing highest standard of service and creating a warm and welcoming environment for customers.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Leader

Elixir Superfood and Juice
08.2022 - Current
  • Provided excellent customer service and developed strong relationships with customers
  • Developed and maintained a positive company image and reputation
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

HBO Max Ambassador

Wasserman Next Gen
08.2023 - 01.2024
  • Assisted students with accessing various program and institutional resources
  • Participated in community outreach activities to promote the company
  • Developed creative content such as videos, infographics, blogs, articles to engage target audiences online.

Hospitality and Crew Member

Ballons Above The Valley
06.2022 - 08.2022
  • Greeted customers in a friendly and professional manner, ensuring customer satisfaction
  • Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
  • Coordinated with other crew members to complete assigned tasks quickly and effectively
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

Customer Service Representative

Nike Outlet
10.2021 - 04.2022
  • Provided exceptional customer service to ensure customer satisfaction
  • Developed strong customer relationships and loyalty through effective communication
  • Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
  • Managed high-stress situations effectively, maintaining professionalism under pressure.

Shift Leader

Cold Stone Creamery
06.2020 - 08.2021
  • Oversaw shift operations to create quality products that met company standards
  • Complied with company standards and policies, setting example for team members
  • Developed strong communication skills among staff members.
  • Coached team members, delivering candid feedback on expectations and performance.

Education

Bachelor of Science (B.S.) - Kinesiology

University of Nevada-Reno
Reno, NV
06.2025

High School Diploma -

Benicia High School
Benicia, CA
06.2021

Skills

  • Team Collaboration and Leadership
  • Effective communication
  • Interpersonal Skills
  • Cash Handling
  • Sales and Upselling
  • Positive Attitude
  • Efficiency
  • Goal Setting and Tracking

Accomplishments

  • Director of Membership: Gray for Glioblastoma
  • Director of Service: Friends of MSF
  • Secretary: Minority Association of Pre-Medical Students

Certification

  • ServSafe Certified
  • CPR, AED, and First Aid Certified
  • Dementia Basics Certified

Timeline

HBO Max Ambassador

Wasserman Next Gen
08.2023 - 01.2024

Shift Leader

Elixir Superfood and Juice
08.2022 - Current

Hospitality and Crew Member

Ballons Above The Valley
06.2022 - 08.2022

Customer Service Representative

Nike Outlet
10.2021 - 04.2022

Shift Leader

Cold Stone Creamery
06.2020 - 08.2021

Bachelor of Science (B.S.) - Kinesiology

University of Nevada-Reno

High School Diploma -

Benicia High School
Alexis Badiali