Alexis Bailey
Fayetteville,US
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Conns Home Plus
02.2023 - 10.2024
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Set goals, timelines, deadlines and ensuring the smooth and efficient operation of the store.
- Conducted weekly inventory checks and making certain that the store’s merchandise is properly tagged to prevent discrepancies
- Trained over 20 new hires on company-specific policies, procedures, and compliance guidelines
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Made and received over 60 calls a day to new and previous customers.
Assistant Manager
Prestige Plumbing
04.2018 - 01.2023
- Managed all service calls and scheduled appointments by checking computerized scheduler
- Managed and maintained confidential records in a secured environment
- Calculated, prepared and issue bills, invoices, account statements and other financial statements according to established procedures
- Provided excellent customer service by addressing questions or concerns promptly
- Responded promptly to emergency calls for service after-hours when required.
Education
High School Diploma -
Discovery High School
Skills
- Data Entry and Records Management
- Scheduling and Calendar Management
- Office Software
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
Timeline
Assistant Manager
Conns Home Plus
02.2023 - 10.2024
Assistant Manager
Prestige Plumbing
04.2018 - 01.2023
High School Diploma -
Discovery High School
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