Alexis Barboza
San Antonio,TX
Summary
Dedicated Customer Service with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Drive to provide for patients/customers in every setting to boost the experience for everyone,
Overview
5
5
years of professional experience
Work History
CSR
Centro Med
03.2022 - 09.2023
- Handled medical records, and inputting them into the system
- Actively listened to patients, handled concerns quickly and escalated major issues to supervisor.
- Called patients to reschedule appointments
- Offered advice and assistance to patients, paying attention to special needs or wants.
- Exhibited high energy and professionalism when dealing with clients and staff.
Sales Associate
Burlington
09.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Cashier
Peter Piper Pizza Inc
02.2019 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Fox Technical High School
San Antonio, TX06.2020
Skills
- Microsoft Word
- Product Organization
- Conflict Resolution
- Calendaring
- Call Triaging
- Team Development
- Customer Service
- Hospitality and Accommodation
- Verbal Communication
- Excellent People Skills
- Listening Skills
Timeline
CSR
Centro Med
03.2022 - 09.2023
Sales Associate
Burlington
09.2021 - 02.2022
Cashier
Peter Piper Pizza Inc
02.2019 - 10.2020
High School Diploma -
Fox Technical High School
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