Alexis Becerra
Fresno,CA
Summary
Successful at providing comprehensive office administration and customer service support. Skilled in managing emails, billing, and scheduling appointments with strong problem-solving abilities. Bringing expertise in file organization, data entry, and maintaining accurate records to improve operational efficiency in various business environments.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Office Assistant
Superior Installations
Fresno, CA
04.2022 - 01.2025
Patient Care Technician
Community Medical Center
10.2021 - 12.2021
- Recorded daily vitals to monitor patient health status
- Calmed patients during stressful situations to enhance comfort and cooperation
- Assisted patients with eating, bathing, and grooming, supporting activities of daily living.
- Logged patient data using computer systems to ensure accurate and up-to-date records
- Utilized computer systems for charting patient data.
- Provided temporary support in various roles.
Office Assistant
Gardner Window Solutions
08.2016 - 12.2019
- Provided customer service support via phone or email inquiries related to products or services offered by the organization.
- Processed employee payroll accurately and on time.
- Reading/Responding to emails
- Managed billing processes to ensure accuracy and timeliness.
- Delivered customer service support through phone and email inquiries, addressing questions about products and services.
- Maintained accurate records of office supplies and placed orders.
- Scanning paperwork for packing slips and delivery tickets
- Organized and maintained filing systems, improving document retrieval efficiency.
- Payroll
Education
Security Guard License -
BSIS
BLS Certification Completion -
Med Aid Safety & Training
Certified Nursing Assistant -
Nursing Assistant Training Academy
Criminology in Law Enforcement Credits -
Fresno State University
High School Diploma -
Central High School East
Skills
- Customer service
- Data entry
- Organizing and categorizing
- Office administration
- Front office management
- Administrative support
- Appointment scheduling
- Payment processing
- Document retrieval
Certification
Typing Certification
Timeline
Office Assistant
Superior Installations
04.2022 - 01.2025
Patient Care Technician
Community Medical Center
10.2021 - 12.2021
Office Assistant
Gardner Window Solutions
08.2016 - 12.2019
Security Guard License -
BSIS
BLS Certification Completion -
Med Aid Safety & Training
Certified Nursing Assistant -
Nursing Assistant Training Academy
Criminology in Law Enforcement Credits -
Fresno State University
High School Diploma -
Central High School East