Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Alexis Bohanan

Pigeon Forge,TN

Summary

Efficient Restaurant Server known for high productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth operational flow and satisfaction. Excel using communication skills, adaptability, and teamwork to create exceptional dining experiences.

Overview

11
11
years of professional experience

Work History

Restaurant Manager

Paula Deen's Family Kitchen
Pigeon For, Tennessee
06.2024 - Current
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Resolved problems or concerns to satisfaction of involved parties.

Restaurant Server

Paula Deen's Family Kitchen
Pigeon Forge, Tennessee
01.2022 - 06.2024
  • Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
  • Communicated effectively with kitchen staff regarding order status.
  • Checked back with guests periodically to ensure satisfaction with food and service.
  • Trained new employees on restaurant procedures and plating techniques.

Restaurant Hostess

Paula Deen's Family Kitchen
Pigeon Forge, Tennessee
04.2014 - 01.2022
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Managed reservations, waitlists, and special requests for large parties.
  • Greeted guests and sat customers at tables or in waiting areas.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.

Education

High School Diploma -

Pigeon Forge High School
Pigeon Forge, Tennessee
05-2016

Skills

  • Order management
  • Menu knowledge
  • Table service
  • Food safety
  • Customer service

Affiliations

  • In my free time, I volunteer as a coach for a Little League cheerleading team, a role I’ve passionately held for the past eight years. I work with children ages 5 to 11, helping them develop their skills, confidence, and teamwork. Coaching has allowed me to serve as a positive role model while fostering a supportive and disciplined environment for young athletes.

References

References available upon request.

Timeline

Restaurant Manager

Paula Deen's Family Kitchen
06.2024 - Current

Restaurant Server

Paula Deen's Family Kitchen
01.2022 - 06.2024

Restaurant Hostess

Paula Deen's Family Kitchen
04.2014 - 01.2022

High School Diploma -

Pigeon Forge High School

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Alexis Bohanan