Teliyah Sumler
Buffalo,NY
Summary
Flexible and organized professional with several years of experience facilitating busy restaurant environment operation. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction.
Overview
3
3
years of professional experience
Work History
Restaurant Manager
The Goat RiverSouth
Columbus City, OH
02.2021 - 10.2023
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Took reservations over phone and in person.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Greeted guests upon arrival and provided them with menus.
- Managed dining room layout to maximize efficiency of staff members.
- Assisted in the preparation of cocktails and other drinks according to recipes.
- Organized bar inventory and supplies.
- Stocked shelves with liquor, beer, wine, and other beverage items.
- Replenished garnishes, juices, syrups, olives, ice bins. as needed.
- Provided customer service by taking orders from patrons at the bar or via wait staff requests from dining areas.
Education
High School Diploma -
Lockport High School
Lockport04-2021
Skills
- Customer Engagement
- Operations Management
- Schedule Coordination
- Staff Management
- Restaurant operations management
- Recruitment
- Kitchen oversight
- Organization and prioritization
- Labor and food cost control
- Take-out service
- Catering Coordination
- Point of Sale (POS) system operation
- Wine Knowledge
- Food Running
- Bar restocking
- Elegant food plating
- Safe serving knowledge
- Outstanding customer service
- Menu knowledge
- Group reservations management
- Order Management
- Handling Difficult Customers
Affiliations
- Passionate artist: Enjoy drawing, painting, and writing poetry to express creativity
- Dancing enthusiast: occasionally explore movement and rhythm
- Published model: Featured in ICE Magazine, showcasing versatility and confidence.
- Reflective writer: Maintain a personal journal to record thoughts and insights
- Nature lover: Frequently explore outdoors to rejuvenate and inspire creativity
Timeline
Restaurant Manager
The Goat RiverSouth
02.2021 - 10.2023
High School Diploma -
Lockport High School
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