Alexis Bowman
Omaha,NE
Summary
Dynamic Shift Supervisor at Starbucks with proven expertise in team leadership and customer service. Successfully optimized operations, enhancing client experiences and boosting satisfaction. Skilled in data analysis and inventory management, I fostered a collaborative environment that improved performance and streamlined training processes, ensuring a high-quality service standard.
Overview
1
1
Language
7
7
years of professional experience
Work History
Shift Supervisor
Starbucks
Papillion, Nebraska
10.2020 - Current
- Analyzed operational procedures to ensure compliance with company standards and adapt workflows.
- Maintained awareness of corporate protocols, safety rules, and compliance requirements in dynamic environments.
- Trained partners by translating complex procedures into clear, accessible explanations.
- Coordinated schedules, directed operations, and communicated updates effectively across teams.
- Managed inventory based on demand patterns to support data-driven decision-making.
- Designed onboarding experiences and facilitated training for new partners to enhance development processes.
- Oversaw store operations, evaluated partner performance, and ensured adherence to quality standards.
- Adapted to daily operational needs, resolved issues promptly, and supported team objectives.
Sales Lead
Vans Off The Wall
Omaha, Nebraska
10.2019 - 10.2020
- Led sales team to enhance customer engagement, fostering brand loyalty.
- Managed team of 10+ sales representatives, guiding and supporting performance improvement.
- Created promotional strategies that attracted customers and boosted foot traffic.
- Analyzed sales trends to identify performance improvement opportunities.
- Cultivated a positive team environment through mentorship and collaboration initiatives.
- Resolved customer inquiries and complaints efficiently while upholding quality standards.
- Coordinated inventory management to maintain optimal stock levels.
Education
Some College (No Degree) - Environmental Science
University of Nebraska At Omaha
Omaha, NE09-2026
Skills
- Inventory management
- Operational efficiency
- Team leadership
- Training and development
- Quality control
- Data analysis
- Client relations
- Effective communication
Languages
English
Native/ Bilingual
Timeline
Shift Supervisor
Starbucks
10.2020 - Current
Sales Lead
Vans Off The Wall
10.2019 - 10.2020
Some College (No Degree) - Environmental Science
University of Nebraska At Omaha