Alexis Bravo
Henderson,NV
Summary
Professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
EVENT Bartender
EVENT ACES
09.2022 - Current
- Assisted in event setup procedures by arranging bar stations and stocking necessary items in an orderly fashion.
- Effectively handled high-pressure situations during peak hours without compromising the quality of customer service or drink preparation.
- Collaborated with fellow bartenders and event staff to ensure seamless coordination and timely service during busy events.
- Proactively monitored inventory levels for essential supplies, minimizing downtime due to stock shortages during events.
- Promoted a safe environment for guests by consistently monitoring alcohol consumption patterns and intervening when necessary.
- worked event like WWWY, Lovers & Friends, Amazon Relay, EDC & Sick New World
Bartender
BIN702
02.2023 - 01.2024
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Bartender
DTP
01.2020 - 02.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Gaming Bartender
HARDWAY 8
12.2019 - 12.2022
- Collaborated with fellow bartenders to ensure smooth operations during peak hours, resulting in exceptional customer satisfaction.
- Maintained a strong knowledge of gaming consoles, accessories, and software available for use within the establishment, providing accurate information to customers as needed.
- Increased bar revenue by creating engaging promotions and events tailored to the gaming community.
- Promoted responsible consumption by monitoring patron intoxication levels closely and offering alternative options when appropriate.
- Maintained a safe environment by adhering to all alcohol-serving laws and regulations, reducing potential liability issues.
Hotel Concierge
Planet Hollywood (EBG)
12.2012 - 12.2019
- Worked closely with the security team in addressing any concerns or issues that arose, ensuring a safe and secure environment for all hotel guests.
- Improved overall team performance through constructive feedback during regular staff meetings, fostering a culture of continuous improvement within the department.
- Provided exceptional service to VIP clientele by anticipating their needs and offering personalized attention throughout their stay.
- Maintained an up-to-date knowledge of hotel policies and procedures to quickly address guest inquiries and provide accurate information.
Education
High School Diploma -
Foothill HS
Henderson, NV06.2010
Skills
- Cleanliness and Organization
- Strong Communication Skills
- Fast Paced Environment Adaptability
- Efficient multitasking
- Team player attitude
- Flexible schedule availability
- Cash handling proficiency
- Time management mastery
- Reliable and punctual
Additional Information
- TAM CARD
- NV HEALTH CARD
- NV SHERIFF CARD
Timeline
Bartender
BIN702
02.2023 - 01.2024
EVENT Bartender
EVENT ACES
09.2022 - Current
Bartender
DTP
01.2020 - 02.2023
Gaming Bartender
HARDWAY 8
12.2019 - 12.2022
Hotel Concierge
Planet Hollywood (EBG)
12.2012 - 12.2019
High School Diploma -
Foothill HS
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