Alexis Brewer
The Colony,TX
Summary
A reliable and personable customer service professional with over a year of experience in fast-paced hospitality environments. Proven ability to communicate effectively with guests, manage high-pressure situations, and maintain a positive, team-oriented attitude. Committed to delivering excellent service and creating welcoming experiences in any customer-facing role.
Overview
2
2
years of professional experience
Work History
Host
Saltgrass Steakhouse, Landry's
The Colony, TX
09.2025 - Current
- Took reservations over the phone and in person.
- Provided excellent customer service by anticipating customer needs.
- Provided customers with accurate wait times and monitored waiting list.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Held small, brief conversations with guests while being escorted to their table.
Host
Davio’s Northern Italian Steakhouse
The Colony, TX
03.2024 - 06.2025
- Served as point-of-contact for resolving guest complaints or special requests.
- Processed payments from customers using a POS system.
- Maintained the cleanliness of the lobby area, including wiping down tables and chairs.
- Assisted other departments when needed, such as bussing tables or delivering food orders.
- Managed incoming calls during busy shifts.
- Managed the dining room layout to maximize the efficiency of staff members.
Education
The Colony High School
The Colony, TX06-2026
Skills
- Customer service
- Conflict resolution
- Time management & multitasking
- Problem solving
- Communication skills
- Attention to detail
- Organized
Accomplishments
- Received the A/AB Honor Roll achievement all throughout high school (2022-2025)
- Have held a placement in the top 5% of my class
- Joined The Colony High School's National Honors Society in 2023
- Winner of the Don Hanna Memorial Marching Contest in 2023 and 2024
- Placed in the top 10 finalists in the Birdville Marching Contest in 2024
- UIL Area 5A Finalists (2022-2024)
Affiliations
National Honors Society (2023-current)
- Attended various high school activities/events (theater, football games, band competitions, etc.)
- Volunteer work (mainly with band concerts/competitions)
The Colony High School Marching/Concert Band
- Co-Section Leader (2024-2025)
- Squad Leader (2023-2025)
- Freshmen President (2023-2024)
- Volunteered to help other band activites- - - concerts, competitions (middle schools, high schools, etc.)
Timeline
Host
Saltgrass Steakhouse, Landry's
09.2025 - Current
Host
Davio’s Northern Italian Steakhouse
03.2024 - 06.2025
The Colony High School