Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis Brooks

Memphis,TN

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

7
7
years of professional experience

Work History

Rental Car Driver

Budget
01.2018 - 12.2022
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Kept and studied detailed mileage and fuel reports to track overall fuel costs.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Delivered employees and materials to job sites daily.
  • Obtained customer signatures to complete and process paperwork.
  • Planned and adjusted optimal routes based on traffic and weather conditions.

Customer Service Representative

Unisys
05.2015 - 01.2017
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Provided information regarding charge accounts and loyalty programs.
  • Delivered prompt service to prioritize customer needs.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Answered average of Number calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.

Education

N/A -

Northwest High School
Clarksville, TN
05.2014

Skills

  • Credit Card Payment Processing
  • Senior Leadership Support
  • Report Preparation
  • Freight Operations

Timeline

Rental Car Driver

Budget
01.2018 - 12.2022

Customer Service Representative

Unisys
05.2015 - 01.2017

N/A -

Northwest High School

Similar Profiles

CREATE PROFILE
Alexis Brooks